Employment Opportunity

Job Description:

What you will do:

· Plans and conducts assignments involving the larger and more important projects or more 
than one project at a time.

· Oversees progress and evaluates results. Leads or direct projects.

· Act in liaison capacity with other departments, divisions & organizations

· Operates with latitude for un-reviewed action or decision

· Assist in prioritization of technical and business unit partner activities and projects

· Work with storage engineering team and/or outside consultants in architecting and 
designing enterprise storage solutions within business and commercial guidelines

· Provides input into budget

· Improve enterprise quality and availability of storage engineered infrastructure 
components. Continue to simplify, review, deploy and further improve: Automation of 
repeatable tasks and processes, alerting, monitoring, maintenance, backup recovery and 
business continuity/disaster recovery process.

· Manages incident/issue problem resolution in coordination with internal teams or 
external vendors

· Assist in Improving storage engineering team productivity and execution with continued 
deployment of IT Infrastructure Library (ITIL) common processes, interfaces, tools and 
automation

· Provide regular status updates to multiple levels of management and staff

· Work with other leaders to create, measure, and report progress towards established key 
performance metrics

· Develops and managing vendor relationships

Technical Leadership Skills capable of supporting the following:

· Engineering experience with large scale, complex, multi-gigabyte Data Center storage 
solutions; Practical experience with cloud provider solutions and on and off premises 
integration related to storage offerings

· Define and gather requirements related to automation efforts and solutions

· Automation - provisioning, alerting, monitoring, reporting, maintenance, backup 
recovery, cyber solutions and business continuity/disaster recovery process, provisioning 
as-a-Service (aaS) offerings development, and integration into Service Now. As well as 
related scripting languages and integration, and/or orchestration tools such as: Python, 
Perl, Ansible, Microsoft Power BI, and VMware vRealize (vRA and vRO), Spectrum Protect, 
Splunk and Moogsoft.

· Responsible for scripting in languages and integration, and/or orchestration tools such 
as: Python, Perl, Ansible, other modern languages/protocols, Microsoft Power BI, VMWare 
vRealize (vRA and vRO), Spectrum Protect, Splunk and Moogsoft.

· Develop Linux, UNIX, and Windows, and other scripts that are documented and easily 
maintained

· Effectively knowledge share automation expertise and related processes

· Management and maintenance of data storage solutions, utilizing IBM DS8K enterprise 
class storage, EMC PowerMax, Unity arrays, Pure, InfiniDat, EMC Isilon or NetApp NAS, and 
SAN fabric (Cisco, Brocade) infrastructure. Persistent storage experience for Kubernetes, 
Containers a plus.

· SAN switch technology management, storage provisioning, LUN masking, zoning, performance 
management, and volume management

· Ongoing operation of key storage solution products from multiple vendors: such as 
PowerPath, Unisphere, SRDF, Recover Point, VPLEX, Storage Resource Manager (SRM), IBM 
Spectrum, InfiniDat InfiniMetrics

· Storage Cyber ransomware solutions and integration experience a plus

What you need to have:

· 10 years of experience in storage architecture, engineering, or operational domains

· Excellent technical, functional, verbal and written communication skills

· Works well in a team environment and has proven team management ability

· Strong interpersonal communication skills and customer-support focused attitude

· Proven ability to provide leadership across multiple sites and geographic areas

· Must be flexible and have the ability to simultaneously work on multiple projects or 
tasks

· Ability to effectively prioritize and execute tasks in a high-pressure environment

· Keen attention to detail

What would be great to have:

4-year college degree + 8 years of experience in applicable field OR Advanced degree in 
applicable field + 6 years of relevant experience

This role is not eligible to be performed in Colorado, California, Hawaii, New York or 
Washington.

Please note that salary ranges provided for this role on external job boards are salary 
estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are 
preferable).