The Opportunity:
An experienced IT sales professional with middleware, LIS, Pre Analytic and Analytic 
experience.  Works closely with the Regional Business Manager to align and prioritize on 
key regional account targets.  The ITCC role requires a significant amount of in person 
customer engagement with critical IT call points such as LIS Owners, CIO’s, Lab IT and 
Data Security.  Secure working knowledge of the customers IT architecture/requirements and 
provide technical sales consultation in the early stages of the opportunity on the Roche 
IT solutions.  Ability to assess customers IT workflow through analysis and provide 
customized IT Workflow recommendations based on their analysis. Present and influence key 
customer stakeholders around the Roche IT capabilities and the customization for their 
facility or network.  

This is a field based role - the territory is North Carolina, South Carolina, Virginia & 
Maryland. Relocation assistance is not provided for this role. Travel in this role 
estimated 50%+.

Job Facts:

Proactively engage the customer early in the decision making process.

Align with regional sales priorities (must win accounts)

Secure key trusted relationships with CIO’s, LIS Managers, Data Security and Lab IT 
managers

Engage in Strategic IT discussions with key buying influences early in the sales process

Consultative - Understand customer’s needs/challenges

Ability to assess, analyze and present clearly the customer IT Workflow Mapping

Partner with Sales on pricing/contracting solutions

Own the transition of the pre- implementation process over to the ITSE (level 2)

Ensure the accuracy and thoroughness of all IT systems and components for install

Ongoing communication and alignment with the regional sales team

Responsible for administrative requirements including expensing, project reports, status 
reports and adherence to regulatory requirements.

Who you are:

Bachelor’s degree

5 + years relevant sales or equivalent experience (i.e. enterprise software sales, 
consulting and services; ideally in a pre-sales or support position; technical lab sales, 
experience in healthcare industry a plus

Familiarity with Digital Solutions, Core Laboratory Middleware solutions and Hospital LIS 
systems

Must be autonomous and organized with effective communication skills, listening, verbal 
and written

Experience with presenting technical information to both external and internal audiences

Strong problem solving skills

Knowledge of technical and market issues / factors

Strategic planning and organizational skills

Strong Business and Financial Acumen

Core Laboratory Work experience

IT Network and/or IT Security knowledge