Job Title: Director of Business Continuity Planning
Job Code: GW-04282115254560
Salary Range: DOE
Job Location: TX--
City: Irvine    State: TX
The Director of Business Continuity (BC) Planning and BC Third-Party Risk Management (BCTPRM) is responsible for providing complex strategic thought leadership to the BC Planning and BC TPRM Second Line of Defense (SLoD) processes and services, leading and directing efforts to develop, implement, test, document and maintain BCP and BC TPRM risk assessment methodologies, review and challenge processes and services and ensures alignment with Disaster Recovery, Crisis & Critical Incident Management, Emergency Preparedness program components. Maintains Business Continuity Risk Management (BCRM) policies and standards and may also be responsible for leading and executing various internal BCRM projects. Through BCRM’s oversight of First Line of Defense (FLoD) processes and services, limits Bank’s exposure of BC risks associated with business continuity and third-party due to disruptions such as those resulting from human error, transaction processing failure, external events, threats to information systems, data integrity and fraudulent activities. Key Responsibilities · Provides strategic thought leadership and subject matter expertise related to BC Planning and BC Third-Party risk management practices. · Leads and directs efforts for BC Planning and BC Third-Party SLoD initiatives, partners with executives across the business on specific aspects of those initiatives and oversees implementation efforts. · Proactively identifies, reports, monitors and tracks resolution of high- impact risks, gaps and corrective action plans. · Ensures regular review and maintenance of the BC Planning and BC Third-Party Program standards and services to ensure alignment with relevant regulatory guidance, company risk appetite and goals and objectives. · Proposes changes in BC Planning and BC Third-Party risk management strategies and implementation as necessary to reflect changes in the structure of the bank, escalating major changes to relevant committees (ORMC, IRC, TPRMC, and BCRSC) for approval as appropriate. · Ensures First Line of Defense (FLoD) team’s alignment with the Business Continuity Planning Program, including business impact analysis, dependency analysis, and BC and pandemic Planning. · Ensures First Line of Defense (FLoD) team’s alignment with the Third-Party Risk Management program including compliance with on-boarding, due diligence, monitoring and testing requirements. · Partners with FLoD to influence BCP/BC TPRM approach and strategic prioritization. · Maintains a risk focused control assessment, scorecards, dashboards and rating methodology for managing risks associates with BC Planning & BC third-party. · Develops required BCP/BC TPRM FLoD key risk metrics and reporting routines. · Tracks regulatory and industry developments by monitoring relevant sources. · Works with internal BCRM and ORM teams to establish a Business Continuity Risk and Control assessment methodology and risk management framework within the Americas. · Develops and manages BC Planning & BC Third-Party staff by: o Setting stretch objectives o Holding staff accountable for results o Promptly addressing performance issues and encouraging meaningful performance discussions o Providing relevant, actionable, timely feedback o Proactively preparing, reviewing, and approving performance reviews and performance plans o Providing necessary training and coaching on BC Planning and Third-Party risk assessments and review and challenge processes and services o Encouraging and supporting continuous improvements and skills enhancements. · Manages annual staff compensation reviews, determination and disposition. · Manages BCP and BC TPRM regulatory examination and internal audit requests and responses. · Serves as a subject matter expert to help staff gain deeper understanding of laws, rules and regulations (FFIEC Business Continuity Management Handbook). · Other duties as assigned by manager. Qualifications · Typically, requires 10-15 years of related experience in the financial services or banking industry supporting risk management related function focused on Business Continuity Planning and BC Third-Party. · Must be experienced in Business Continuity Planning and BC Third-Party practices and have a strong understanding of Operational Risk Management concepts, framework, programs, and regulatory guidelines. · High attention to detail/focus on internal control activities with focus on risk management, BC Planning and BC TPRM. · Demonstrated proficiency in BC Planning and BC TPRM risk assessment analysis and risk management framework. · People management experience strongly preferred; Ability to build collaborative and productive team, consensus and sphere of influence with other teams and across all functions. · Excellent communications skills, both oral and written with experience presenting to senior management. · Experience managing challenging discussions with senior leaders, with the ability to influence regardless of hierarchy/reporting lines.